FOR IMMEDIATE RELEASE––August 1, 2018, (Santa Rosa, Calif.) The LearningRx Santa Rosa Brain Training Center team took home two top awards at the company’s national convention held in Colorado Springs, Colorado: the 2018 Glia Award and the 2018 Customer Service Award.
The Glia Award honors the center director who is most supportive of the LearningRx franchisees. The award takes its name from the Glia cell, which is a support cell.
“Suzi and her team have provided great support to our 79 centers this year,” says LearningRx Chief Research & Development Officer Tanya Mitchell. “They are generous with their time and energy, which has helped everyone succeed. We wanted to recognize them among their peers to show our appreciation.”
The Customer Service Award is given to centers that have shown a strong commitment to customer satisfaction.
To determine customer satisfaction, LearningRx uses a 10-point scale and asks clients (or their parents) the likelihood they would recommend LearningRx to a friend. The 10-point measurement of customer loyalty also works as a system to increase customer satisfaction. LearningRx has used the accountability program to create system-wide profitable growth.
LearningRx, headquartered in Colorado Springs, Colorado, is the largest one-on-one brain training organization in the world. With 80 Centers in the U.S., and locations in 39 countries around the globe, LearningRx has helped more than 100,000 individuals and families sharpen their cognitive skills to help them think faster, learn easier, and perform better. Their on-site programs partner every client with a personal brain trainer to keep clients engaged, accountable, and on-task — a key advantage over online-only brain exercises. Their pioneering methods have been used in clinical settings for over 35 years and have been verified as beneficial in peer-reviewed research papers and journals. To learn more about LearningRx research results, programs, and their 9.6 out of 10 client satisfaction rating visit http://www.learningrx.com/.
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